Multi-location & enterprise

One login. Every site.

Link your locations into a group and move between them from a drop-down in the top bar. Each site keeps its own diary, its own prices and its own books — while your customers and their pets can be shared across all of them, so they register once and book anywhere.

Start your free trial What's shared, what isn't

Separate books per site · Shared client database · Credits that travel

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3 locations

Riverside Boarding & Daycare

Boarding · Daycare · Grooming

Hilltop Cattery

Boarding

The Grooming Room — Town Centre

Grooming

One client list shared across all three

Illustration of the location switcher

The same software at every size

KennelBooker is easy enough for one person with a spare barn and deep enough for a group with hundreds of runs. You don't switch products as you grow — you just switch on more of the one you already have.

1

One room, one owner

Doing everything yourself, from the kitchen table. Everything you need is on by default and everything you don't is out of the way.

100

A busy single site

A full diary, a rota of staff, several services running at once, and a reception that can't afford to slow down.

∞

A group of sites

Several locations, dozens of staff at each, different services in different towns — and one client list underneath the lot.

Simple to use is not the same as short of features. It just means the depth waits until you ask for it.

How a group fits together

Each location is a business in its own right. The group is what sits over the top.

1

We link your sites

Each location is set up as its own business, then joined into a group. Sites you already run in KennelBooker can be brought in — you don't start again.

2

Your team gets one login

A drop-down in the top bar lists every site they're allowed into. Switching is one click — no second password, no logging out, no second browser tab.

3

Each site keeps its own everything

Own diary, own runs and rooms, own services, own prices, own opening hours, own emails. A cattery in one town and a grooming salon in another have nothing forced on them by the other.

What's shared, and what stays put

The short version: people are shared, money isn't.

Shared across the group

  • ✓ Customers — one record, visible at every site
  • ✓ Pets — with their breed, feeding, medical notes and photos
  • ✓ Vaccination records and certificates — uploaded once, valid everywhere
  • ✓ Daycare credits — bought at one site, spent at any
  • ✓ Waivers and booking questions — optionally, if you'd rather write them once
  • ✓ Your staff — one login, switching between the sites they're allowed into

Kept per location

  • — Bookings — each belongs to the site it was made at
  • — Payments, invoices and takings — never pooled
  • — Reporting — each site's numbers stand on their own
  • — Prices and services — charge what that town will bear
  • — Runs, rooms and capacity — and the diary that goes with them
  • — Opening hours, emails and branding — each site sounds like itself

Deliberate, not a limitation. Separate books are what you need when sites are separate legal entities, have different owners or managers, or simply need their own P&L at year end.

Register once, book anywhere

Turn on a shared client database and a customer who signs up at one location exists at all of them. Their pets come with them — breed, feeding routine, medical notes, vaccination records and every certificate on file.

  • ✓ No re-registering, no re-uploading the same vaccination card at each site
  • ✓ Whichever site they walk into, the staff already know the dog
  • ✓ One set of details to keep up to date instead of three drifting apart
  • ✓ A note added at one location is there at the next

It's optional. Leave it off and each location keeps a completely separate client list — sometimes the right answer when sites share an owner but nothing else.

One customer, three sites

Sarah Whitfield

Milo (Border Collie) · Nutmeg (Maine Coon)

Riverside

Boarding — 14 Mar

Hilltop Cattery

Boarding — 14 Mar

The Grooming Room

Groom — 22 Mar

Dog boarded at one site, cat at another, groom at a third — one account, one set of pet records, three separate sets of books.

Book online

Riverside Boarding & Daycare

Services here

Boarding
Daycare
Grooming

Change location and this list changes with it.

Illustration of the online booking page

Your customers pick the site

One booking page for the whole group. Your customer chooses which location they want, and the services that site actually offers appear — nothing else.

  • ✓ Only sites with online booking switched on appear in the list
  • ✓ Each location's own availability, prices and rules apply from there on
  • ✓ A boarding booking at one site and a groom at another, same visit to your website
  • ✓ If a location isn't taking bookings online, customers never see it offered

Read more about online bookings.

Credits travel with the customer

Where more than one of your sites offers daycare, a customer's credits work at all of them. They buy a block at the site near home and spend a few near the office — the balance is counted across the group, not stranded at whichever location happened to sell it.

For the customer, it means the thing they bought behaves the way they assumed it would. For your team, it removes the awkward conversation at the desk.

10-day daycare block

Bought at Riverside

10

Used at Riverside

−4

Used at Hilltop

−3

Remaining, anywhere

3

And everything else still applies

A group doesn't get a cut-down version. Every location has the full product.

Online bookings

Taken 24/7, with deposits and card payments per site.

PawCheck

Pre-check-in, so arrivals at every site are already cleared.

Accounts integrations

QuickBooks and Xero, connected per location.

API access

Pull bookings, customers and pets into your own reporting.

Frequently asked questions

Can I run more than one location from one KennelBooker account?

Yes. Your sites are linked into a group and your staff switch between them from a drop-down in the top bar — one login, no logging out and back in again. Each site keeps its own diary, its own settings, its own services and its own prices.

Is reporting combined across all my locations?

No, and that's deliberate. Bookings, payments, invoices and reporting all belong to the location they happened at. Each site's books stand on their own — what you need when sites are separate legal entities, have different owners or managers, or simply need their own P&L. You switch location to see that site's numbers. If you want figures combined, the API lets you pull each site into your own reporting.

Can customers and pets be shared between my locations?

Yes, if you want them to be. Turn on a shared database and one customer record — with their pets, vaccination records and documents — is visible at every site in the group. Register once, book anywhere. Leave it off and each site keeps its own separate client list.

How do customers book when I have several locations?

Your online booking page shows a drop-down of the locations they can book at. They pick one, and the services that site actually offers appear. Only sites with online booking enabled are listed, so a location that doesn't take bookings online never shows up.

Can a customer book at more than one of my locations?

Yes. If one site does boarding and another does grooming, the same customer can have a boarding booking at the first and a grooming appointment at the second — same account, same pet records, separate bookings.

Do daycare credits work across locations?

Yes. Where daycare is offered at more than one site in the group, credits a customer has bought can be redeemed at any of them. The balance is counted across the whole group rather than per site.

Can I add a location later?

Yes. Sites can be added to a group as you open or acquire them, and a site you already run in KennelBooker can be brought into a group without starting again. Get in touch and we'll set it up with you.

One site or twenty

Try KennelBooker free for 14 days — no credit card, no contracts. Running a group? Talk to us and we'll set the locations up with you.

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