Everything you get with KennelBooker

Every feature below is included in every plan - boarding, daycare, grooming, training, walking and homestay. No add-ons, no tiers by service type.

Bookings & calendar

Colour-coded calendar

Every booking across every service on one calendar - so you never double-book a run, pen or groomer.

30-second booking wizard

Pick the customer, service, extras and price on any device - done before the phone call would have ended.

Split bookings

Automatically split a stay across runs at peak times, so you capture revenue instead of turning customers away.

Recurring & multiday bookings

Book a customer's regular schedule for up to 3 years in one step, availability checked for every date.

Wait-lists

When a cancellation comes in, see instantly which wait-listed bookings you can now accommodate.

Quick check-in

Built for the morning rush - search the pet, add the booking, next customer.

Online booking portal

24/7 branded portal

Customers book from your website and Facebook page around the clock - live in about 30 minutes.

Live availability

Show real-time availability for instant bookings, or hide it and approve requests - your choice.

Digital waivers

Signed at registration or per booking type. Stored, documented, no paper.

Custom questionnaires

Collect exactly the information you need about the customer, the pet or the booking - before they arrive.

Customer self-service

Owners update their details, upload vaccination certificates, and see upcoming and unpaid bookings themselves - fewer calls for you.

Instant notifications

You and your team know the moment a booking request lands.

Payments & point of sale

Online payments

Deposits, part-payments or full payment at booking - processed securely by Stripe.

In-person payments

Send the balance to a Stripe payment terminal at check-out; the booking updates to paid automatically.

Card on file

Protect against no-shows and enable one-click checkout.

Product sales (POS)

Sell food, toys and retail with stock control, product images, barcode scanner and cash drawer support.

Packages & credits

Sell daycare bundles up front; credits apply automatically at checkout with a full ledger.

Wallet & refunds

Credit customer accounts, record refunds, and keep every transaction reconciled.

Customers & pets

Complete pet profiles

Diet, medication, behaviour notes, vet details, photos and vaccination dates - one record any staff member can pick up.

Vaccination tracking

Automatic alerts at booking and check-in for missing or expired vaccinations.

Document upload

Certificates, insurance and vet waivers stored on the account - by you or the customer.

Tags

Flag customers, pets and bookings with custom tags that surface where you need them.

Evaluation checks

Require an evaluation before a pet can book daycare.

Full history

Every stay, groom, payment and note - one click from the customer record.

Communications

Email automation

Confirmations, receipts with PDF invoices, balance reminders and marketing - sent without you typing a word.

SMS reminders

24-hour booking reminders and "your pet is ready!" pickup texts.

Pet postcards

Email owners a photo update mid-stay, straight from the booking. They love it.

Email marketing

Campaigns to your customer base, included in every plan.

Operations, staff & compliance

Daily overview

Arrivals, departures, on-site pets, dietary and medical flags - your whole day on one screen.

Activity recording

Log feeding, medication, exercise and toilet breaks against every stay.

Run cards & waivers printing

Print run cards individually or in one batch at check-in.

To-do lists

Team tasks tracked next to the bookings they belong to.

Time & attendance

Staff hours recorded in the same system as everything else.

Licensing & GDPR support

Records that help you meet UK AAL 2018 licensing conditions and GDPR obligations. Learn more.

Reporting & integrations

Revenue & occupancy reports

Know exactly how the business is performing - occupancy, revenue and key metrics at a glance.

QuickBooks & Xero

One-click sync of bookings, customers, invoices and receipts. QuickBooks · Xero

MailChimp & Google Calendar

Connect the marketing and scheduling tools you already use.

Mobile apps

iOS and Android apps for running the business from the yard, the van or the sofa.

Ready to ditch the paper diary for good?

Try KennelBooker free for 14 days. No credit card needed — and our team will help you get set up.

Start your free trial Book a demo